Welcome to Worldwide Charter Boats (“we,” “us,” “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile services, or book through our platform.

By using our services, you agree to the practices described in this Privacy Policy.

1. Who We Are

Worldwide Charter Boats is an online platform connecting users with boat owners, charter operators, and maritime service providers around the world.

• Controller: Worldwide Charter Boats
• Email: privacy@worldwidecharterboats.com
• Website: https://www.worldwidecharterboats.com
• Registered Office: [Add your business address here]

We act as a data controller for personal data we collect directly and as a data processor for certain booking or payment data managed by our partners.

2. Information We Collect

a. Information You Provide Directly

• Account details such as name, email, phone number, and password.
• Booking information including passenger names, dates, and payment details.
• Boat owner data like business name, licenses, and contact info.
• Reviews, feedback, and uploaded photos.
• Support messages or email inquiries.

b. Information Collected Automatically

• IP address, browser type, and device data.
• Cookies and analytics for performance and personalization.
• Usage metrics such as pages visited and time on site.

c. Information from Third Parties

• Payment processors (e.g., Stripe, PayPal).
• Social media login services (if enabled).
• Marketing or analytics partners.

3. How We Use Your Information

• Process bookings, payments, and customer support requests.
• Manage user and owner accounts.
• Send important updates and confirmations.
• Improve our website and services.
• Prevent fraud or unauthorized access.
• Send marketing communications (with consent).
• Comply with legal obligations.

4. Legal Basis for Processing

We process your personal data under the following legal bases (in accordance with GDPR and UK GDPR):

• Contractual necessity – to provide the services you request.
• Consent – for marketing and cookie preferences.
• Legal obligation – to comply with applicable laws.
• Legitimate interests – to enhance security and improve our services.

5. Cookies & Tracking Technologies

We use cookies and similar tools to enhance your browsing experience, remember your preferences, and analyze site performance. You can adjust or disable cookies in your browser settings. See our Cookie Policy for details.

6. Data Sharing and International Transfers

We may share data with:

• Boat owners and operators to fulfill bookings.
• Payment providers for secure processing.
• IT and analytics service providers.
• Law enforcement or authorities when legally required.

Because we operate globally, your data may be transferred to countries without equivalent privacy laws. We ensure adequate safeguards such as Standard Contractual Clauses (SCCs).

7. Data Retention

We retain your data only as long as necessary:

• User accounts: active period + 2 years.
• Booking and payment data: up to 7 years.
• Marketing data: until you withdraw consent.

After this, data is securely deleted or anonymized.

8. Your Rights

You may have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to processing.
• Request data portability.
• Withdraw consent at any time.

To exercise your rights, contact privacy@worldwidecharterboats.com.

9. Security

We use modern security measures to protect your data including encryption (HTTPS), secure password storage, access controls, and regular audits. While no system is 100% secure, we take all reasonable precautions to safeguard your data.

10. Children’s Privacy

Our services are not directed to children under 16. If we learn that we have inadvertently collected information from a child, we will promptly delete it.

11. Marketing Communications

We may send newsletters or promotions with your consent. You can unsubscribe anytime via the link in our emails or by contacting privacy@worldwidecharterboats.com.

12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their policies separately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Last Updated” date. Major changes may also be communicated via email or website notice.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

If you are in the UK or EU, you have the right to lodge a complaint with your local Data Protection Authority.

Summary

Worldwide Charter Boats respects your privacy and is committed to transparency, security, and giving you control over your personal information.